The Ontario All Lines Adjuster Exam Online Starting December 2018

Press Release


The Ontario All Lines Adjuster Exam Online Starting December 2018.

(Toronto, Ontario) The Canadian Independent Adjusters’ Association (CIAA), in collaboration with the Insurance Institute of Canada, is transforming the All Lines oral examination as the final step in obtaining a full Independent Adjuster license in Ontario to a fully online platform. 

CIAA on behalf of the Financial Services Commission of Ontario (FSCO), have been administering the Ontario Oral Licensing Examination as a requirement for licensing of Adjusters since November 2006. 

In January 2018, with FSCO’s endorsement, CIAA began the transition from the current Panel interview to a computer based exam (CBE).

Following an initial pilot program held earlier this month, the CBE is set to launch fully in December 2018 and will be administered three times per year over a designated three week period, to be held in conjunction with the National CIP examination schedule (April, July and December).

Candidates will attend IIC proctored Exam Centres as well as third party Centres (in remote areas).  These centres will provide secure computer set-ups including screen protection and locked-down browsers.

“This is an exciting and important step forward for the licensing of Adjusters in Ontario.  Bringing the Panel based oral exam online aligns the licensing process for Ontario Adjusters with a format similar to their educational qualification requirements.  For employers it enables them to maintain service levels throughout their organizations as their Adjusters now have the flexibility in scheduling their exam times and locations within the three week CIP exam program window.  CIAA Ontario Region will continue to be actively involved with the administration as well as ensuring the exam content remains relevant and timely,” said Monica Kuzyk, CIAA Immediate Past President.

Complete details and registration information can be found by following Ontario Licensing Requirements and scrolling down to the “Full Adjusters License” details. 

Independent Adjusters in Canada adhere to rigorous licensing standards set by the Provincial/Territorial Regulators.  For a complete listing of the requirements mandatory for attaining a full independent adjuster license across Canada see:

CIAA is the national voice of Independent Adjusters in Canada, providing leadership through advocacy, education and recognized professional standards.

For more information, please contact:
Patricia Battle
Phone: 416-621-6222

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