Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


07/17/2018 CIAA – PROLINK: Advertorial

CIAA in partnership with PROLINK Ltd. are pleased to provide CIAA members with a Group Home & Auto Insurance Program... [Full Story]

07/13/2018 CIAA Canadian Claims Summit

Intercontinental Toronto Centre August 28, 2018 REGISTER NOW... [Full Story]

03/21/2018 Patti Kernaghan receives the FCIAA accreditation

Pat Battle presented the FCIAA accreditation to Patti M. Kernaghan on February 5, 2018.... [Full Story]

Industry News

08/14/2018 Steering the Course: Course of Construction (COC) Insurance Options

All it takes is a spark.  From a sander. Or errant cigarette.  And POW!  Igniting common, flammable construction materials like... [Full Story]

08/14/2018 One simple way to increase your lead generation by 33%

One large, multi-location Canadian brokerage saw a 33% increase in leads generated through their website, simply by introducing a chatbot... [Full Story]

08/14/2018 How much this province’s “historic” flooding will cost the industry

Spring flooding in New Brunswick may have been “historic” and “record-setting,” but it didn’t meet the $25-million threshold of a... [Full Story]

Group of Young CIAA Members