Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


07/03/2019 We’ve Moved

... [Full Story]

04/23/2019 April Showers Bring May Flowers – and May Floods Too.

PROLINK – April Advertorial... [Full Story]

04/03/2019 Why Belong?

... [Full Story]

Industry News

08/16/2019 Auto claimant awarded $200K despite court’s skepticism about his credibility

A B.C. fire dispatcher with pre-existing back pain was awarded $200,000 for his auto accident injuries, even though the Supreme... [Full Story]

08/16/2019 How smaller brokerages can survive in a mega-merger environment

As mergers and acquisitions ramp up in the Canadian P&C space, smaller brokerages will need to go for scale or... [Full Story]

08/16/2019 What makes for a profitable brokerage in Canada?

When it comes to brokerage profitability, size matters. Common characteristics of the most profitable Canadian brokerages are laid out in... [Full Story]

Group of Young CIAA Members