Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

10/27/2020 New President Announced for the Canadian Independent Adjusters’ Association

Press Release FOR IMMEDIATE RELEASE New President Announced for the Canadian Independent Adjusters’ Association The Canadian Independent Adjusters’ Association (CIAA)... [Full Story]

08/25/2020 Coping with COVID-19: The Small Business Guide to Reopening, Relief, & Recovery

As we move into the next phase of Canada’s coronavirus response, employers are gearing to reopen their doors and/or move... [Full Story]

Industry News

11/24/2020 Cyber insurance: Most frequent and costly claims revealed

External attacks on companies result in the most expensive cyber insurance losses, but internal failures like employee mistakes and technical... [Full Story]

11/24/2020 What can happen if cargo and business interruption insurer file separate subrogated claims

Two subrogated commercial claims, for a total of about $1.5 million, may be headed to trial in Ontario. Among the... [Full Story]

11/24/2020 IBAO’s stance on electronic termination of coverage

Insurers should be allowed to terminate auto policies electronically if consumers consent, the Insurance Brokers Association of Ontario’s CEO says.... [Full Story]

Group of Young CIAA Members