Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

03/21/2018 Patti Kernaghan receives the FCIAA accreditation

Pat Battle presented the FCIAA accreditation to Patti M. Kernaghan on February 5, 2018.... [Full Story]

Grant King receives the Honourary Life Membership Award

CIAA Director Jim Eso presented E. Grant King with the Honourary Life Membership Award on February 5, 2018.... [Full Story]

Larry Gilbertson – In Memoriam

Larry Gilbertson In Memoriam 1933 – 2018... [Full Story]

Industry News

06/22/2018 Insurer owes $234K in priority dispute when “named insured” is not the actual car owner

Ontario’s Motor Vehicle Fund has recovered $234,574 in a priority dispute arising when GAN Canada Insurance (since acquired by Aviva... [Full Story]

06/22/2018 Court ruling calls independence of auto claims dispute arbitrators into question

The Ontario Licence Appeal Tribunal’s first ruling on whether an auto accident claimant is catastrophically impaired has been quashed by... [Full Story]

06/22/2018 Former Zurich Canada CEO elected to claims software vendor board

Robert Landry, a former president and CEO of Zurich Insurance Company’s Canadian branch, was elected Thursday to the board of... [Full Story]

Group of Young CIAA Members