Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


11/17/2021 Members of the Canadian Independent Adjusters’ Association Ready to Respond

Press Release – CIAA National President – Jeff Edge     ... [Full Story]

10/27/2021 Canadian Claims Summit – November 16, 2021

Bringing Together the Canadian Claims Industry to Discuss the Most Timely and Relevant Issues Affecting Management and Executive Level Industry... [Full Story]

10/04/2021 Seventh Annual Joint CIAA-CICMA-CDL Seminar

Join us on Tuesday, November 9, 2021 for the Seventh Annual Joint CIAA-CICMA-CDL Seminar.   This joint program between CDL, CICMA... [Full Story]

Industry News

12/03/2021 How Beneva is promoting its direct brand at this Quebec event venue

Canada’s largest mutual insurer is promoting its new Beneva direct-to-consumer brand by being a major sponsor of Quebec City’s major... [Full Story]

12/03/2021 Why insurance regulators’ council wants to stop best-terms pricing

If you are still placing subscription policies using best-terms pricing, you should stop, the Canadian Council of Insurance regulators suggests.... [Full Story]

12/03/2021 Payouts may keep climbing due to severe weather

Canada may not be fully prepared for the flood risks it currently faces – case in point, many properties flood... [Full Story]

Group of Young CIAA Members