Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


12/12/2019 CICMA/CIAA Ontario Chapters’ 52 Annual Joint Conference

A CLAIMS CHARCUTERIE… • Independent Adjuster/Claims Manager Relationships • #MeToo • Privacy & Cyber • The Role of AI in... [Full Story]

11/29/2019 Insurance Institute of NS – Convocation Awards Night – November 6, 2019

Mike Bennett, CIAA Nova Scotia Region President presented Jennifer McDonald of Intact Insurance with the Top Mark in Essentials of... [Full Story]

10/31/2019 New President Announced for Canadian Independent Adjusters’ Association

Press Release  FOR IMMEDIATE RELEASE New President Announced for the Canadian Independent Adjusters’ Association The Canadian Independent Adjusters’ Association is... [Full Story]

Industry News

01/21/2020 Why this P&C consultant is not convinced we’re in a hard market

Hard markets and “difficult” markets are two different things, and one property and casualty insurance industry consultant is not convinced... [Full Story]

01/21/2020 How cyber threats grew from afterthought to top global concern

The threat of a cyber incident was a distant concern for companies around the world just seven years ago. It... [Full Story]

01/21/2020 Adjudicating claims and setting claims reserves are different, right?

An Ontario court has rejected an attempt by claimants in a bad faith claim against an insurer to blur the... [Full Story]

Group of Young CIAA Members