Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

03/11/2021 CLA Presented to Mark Hale, ACII, CIP, CLA, FCILA, FIFAA, Crawford & Company (Canada) Inc.

CLA Presented to Mark Hale, ACII, CIP, CLA, FCILA, FIFAA, Crawford & Company (Canada) Inc. CIAA is pleased to announce... [Full Story]

02/04/2021 CLA Presented to David Montgomery, BSocSc, CIP, CLA, Crawford & Company (Canada) Inc.

CLA Presented to David Montgomery, BSocSc, CIP, CLA, Crawford & Company (Canada) Inc. In an evolving claims industry, highly qualified... [Full Story]

Industry News

06/23/2021 April Canada unveils its new CEO, transition plan

After eight years in Quebec with April Canada, Sebastien Gabez is leaving the Canadian operations to join April in the... [Full Story]

06/23/2021 How many of your clients asked their auto insurer for premium relief?

Many Canadians have been driving far less during the COVID-19 pandemic, but more than half of them did not reach... [Full Story]

06/23/2021 Why one-third of Canadian P&C professionals want to go back to the office

About one-third of 800 Canadian P&C insurance professionals surveyed by Canadian Underwriter in June are enthusiastic to return to the... [Full Story]

Group of Young CIAA Members