Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

02/13/2024 2024 CICMA CIAA Atlantic Joint Conference – SAVE THE DATE!

The CICMA/CIAA Atlantic Joint Conference is being held May 29th – May 31st, 2024 at Digby Pines. Please see attached... [Full Story]

02/07/2024 CONGRATULATIONS TO THE 2023 WINNER OF THE CIAA WESTERN REGION AWARD – RUNNER-UP GRADUATE ACIP PROGRAM

The award was presented to recipient Trevor Grieve (left) by Michelle Short (right), CIAA Western Region member at the Insurance... [Full Story]

12/07/2023 IN MEMORIAM – STEWART PONTON

It is with heavy hearts, the Canadian Independent Adjusters’ Association (CIAA) announces the passing of A. Stewart Ponton, CIP, CLA,... [Full Story]

Industry News

03/01/2024 Future Earning Capacity and Self-Represented Litigants – YRMC Live Webinar

Determining the future earning capacity of a plaintiff is an important, but complex part of the claims settlement process. In... [Full Story]

03/01/2024 Landmark opioid case wrestles with who defends among multiple insurers

When multiple commercial insurers are on the hook consecutively for long-tail claims spanning decades, defence costs should be allocated according... [Full Story]

03/01/2024 How the Toronto library is recovering from a cyberattack, one book at a time

Hundreds of thousands of books have been freed from a months-long purgatory as scores of staffers race to get them... [Full Story]

Group of Young CIAA Members