Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


06/14/2022 Congratulations to the 2021 winner of the CIAA Award – Top FCIP Graduate in the Claims Profession

The award was presented to recipient Kourtney Briggs (left) with Federated Insurance by Christa Cole (right), IISA President at the... [Full Story]

04/27/2022 CIAA Webinar – Thursday, May 19, 2022

“BC Auto Reform – Quirks and Questions – A year in review” –  10am PST / 1pm EST –  View... [Full Story]

04/14/2022 CIAA Awards – Congratulations 2022 Graduates

Sincere congratulations to this year’s CIAA Award Winners... [Full Story]

Industry News

06/23/2022 After 13 years, court gives auto accident claimant “a last chance”

Ontario’s Superior Court of Justice has adjourned a motion from State Farm Mutual Automobile Insurance Company to dismiss an auto... [Full Story]

06/23/2022 What’s to blame for P&C industry’s quarterly profitability decline?

At first glance, 2022 Q1 results for Canada’s P&C industry would support the idea that high profits aren’t sustainable. Industry-wide... [Full Story]

06/23/2022 Broker or insurer: Who’s responsible for letters of non-renewal on auto policies?

The issue of how much responsibility an Ontario broker has for sending out non-renewal notices to auto insurance clients is... [Full Story]

Group of Young CIAA Members