Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


08/25/2020 Coping with COVID-19: The Small Business Guide to Reopening, Relief, & Recovery

As we move into the next phase of Canada’s coronavirus response, employers are gearing to reopen their doors and/or move... [Full Story]

06/30/2020 Deadline extended to renew insurance adjuster licences

June 2020 Deadline extended to renew insurance adjuster licences The Financial Services Regulatory Authority of Ontario (FSRA) is continuing to... [Full Story]

Industry News

09/18/2020 No, you can’t ram a car in a fit of road rage and collect insurance for the damage

A B.C. driver recently learned the hard way that you can’t ram your car into another car during a parking... [Full Story]

09/18/2020 How Northbridge is advising clients to prepare for second COVID-19 wave

One key component of preparing for the anticipated second wave of COVID-19 cases in Canada is for businesses to assess... [Full Story]

09/18/2020 It’s full steam ahead for brokerage M&A, now that the pandemic pause is over

After the COVID-19 pandemic temporarily paused brokerage mergers and acquisitions (M&A) activity in Canada earlier this year, it appears that... [Full Story]

Group of Young CIAA Members