Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


06/30/2020 Deadline extended to renew insurance adjuster licences

June 2020 Deadline extended to renew insurance adjuster licences The Financial Services Regulatory Authority of Ontario (FSRA) is continuing to... [Full Story]

05/27/2020 CIAA & IBAC Working Together

As CIAA continues striving to engage and leverage thought leadership with a common focus on strategic issues of importance with... [Full Story]

Industry News

08/10/2020 National mutual association president Normand Lafreniere retires

Industry veteran Normand Lafreniere, president of the Canadian Association of Mutual Insurance Companies (CAMIC), is now officially retired. In a... [Full Story]

08/10/2020 This insurer is allowing some COVID-19 support measures to expire

The Insurance Corporation of British Columbia (ICBC) announced Friday that three of the temporary measures it introduced in response to... [Full Story]

08/10/2020 Property claim cycle times are on the rise: XactWare data

While everyone in the Canadian property and casualty insurance industry knows that quick claims response times are critical to consumer... [Full Story]

Group of Young CIAA Members