Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


03/28/2017 WICC Gold Flame Award

The “Gold Flame Award” is presented to individuals or organizations that have made donations exceeding $5,000 and/or made significant contributions... [Full Story]

03/22/2017 CIAA Editorial Committee Update – March 2017

Download the Editorial Committee Update »... [Full Story]

03/21/2017 Scholarship / Award Available – Apply Today!

Canadian Insurance Claims Education Benevolent Foundation Objective To assist with funding needed to further education of Canadian students entered in... [Full Story]

Industry News

06/27/2017 Investment income doubles for Canadian P&C industry: MSA

The Canadian property and casualty insurance industry had essentially no underwriting income during the first three months of the year... [Full Story]

06/27/2017 Canadians “greatly overestimate” their financial literacy skills, including those related to auto insurance: survey

More than two-thirds (67%) of polled Canadians responded incorrectly when asked if an expensive car always costs more to insure... [Full Story]

06/27/2017 CAFO Helps Brokers Reduce Billing and Administrative Concerns

CAFO’s highly efficient processes help brokers improve their balance sheet while accelerating receipt of premium payments, expediting income and streamlining... [Full Story]

Group of Young CIAA Members