Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

03/11/2021 CLA Presented to Mark Hale, ACII, CIP, CLA, FCILA, FIFAA, Crawford & Company (Canada) Inc.

CLA Presented to Mark Hale, ACII, CIP, CLA, FCILA, FIFAA, Crawford & Company (Canada) Inc. CIAA is pleased to announce... [Full Story]

02/04/2021 CLA Presented to David Montgomery, BSocSc, CIP, CLA, Crawford & Company (Canada) Inc.

CLA Presented to David Montgomery, BSocSc, CIP, CLA, Crawford & Company (Canada) Inc. In an evolving claims industry, highly qualified... [Full Story]

12/01/2020 Introducing FSRA’s online payment and application portal

The Financial Services Regulatory Authority of Ontario (FSRA) is introducing a secure new portal for online applications or renewals, payments... [Full Story]

Industry News

05/08/2021 Want a level playing field between tech and insurance? How open banking might help

Open banking rules could help create a level playing field between technology companies and the insurance industry, speakers suggested at... [Full Story]

05/08/2021 Why businesses shouldn’t take an adversarial stance towards their claimants

Businesses risk damaging their brand’s reputation if they take a confrontational approach to claimants, risk experts warned during a recent... [Full Story]

05/08/2021 Where Canadians rank among their global peers in how much premium they pay

Canadians tend to pay higher premium for insurance than citizens in many, if not most, other developed nations, according to... [Full Story]

Group of Young CIAA Members