Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

09/10/2024 IBC’s announcement: P&C insurance coalition sends open letter to Canada’s insurance regulators

CIAA joins other industry leaders calling for licensing reform in light of new extreme weather norms. READ FULL ARTICLE... [Full Story]

07/04/2024 2024 CIAA CANADIAN CLAIMS SUMMIT – POST EVENT

2024 CIAA Canadian Claims Summit – Post Event... [Full Story]

Industry News

10/09/2024 Deepfakes: The latest weapon in the cyber security arms race

Artificial Intelligence (AI) and new so called ‘deepfake’ tools are being deployed by cyber criminals to defraud companies out of... [Full Story]

10/09/2024 2024 Underwriters of the Year | Pam Southern, Senior Personal Lines Underwriter, Portage Mutual Insurance

With an underwriting career spanning 20 years, Pam Southern has a passion for continuous learning and nurturing broker relationships. Southern... [Full Story]

10/08/2024 ‘It’s a very rare thing’: Did the Jasper wildfire create a tornado?

The Northern Tornadoes Project is working to confirm if the Jasper wildfire created one or more fire tornadoes in late... [Full Story]

Group of Young CIAA Members