Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.



Thank you to our exhibitors, sponsors and advertisers of this year’s Conference in gorgeous Kelowna, BC at Delta Hotels by... [Full Story]

08/25/2017 CIAA New Brunswick/Prince Edward Island Region made a donation to the PEI Red Cross.

L to R – Gary Ellis, AMG Claims/Laura Montigny, Provincial Director, Red Cross/Richard Nicolle, Crawford & Company... [Full Story]

07/05/2017 Impressive CIAA Member response helping Fort Mac recover

It’s hard to believe a full year has passed since the devastating Fort McMurray wildfires triggering the costliest insured loss... [Full Story]

Industry News

09/20/2017 Ontario ministry searches Volkswagen offices in emissions scandal investigation

The federal government should be moving ahead with action against Volkswagen in the wake of news that Ontario has charged... [Full Story]

09/20/2017 Skills deficiencies impeding effectiveness of smart technologies: Accenture

While large financial institutions have made progress applying smart technologies like cloud, biometrics and big data analytics to their risk... [Full Story]

09/20/2017 Deep learning to help drive fraud predictions by 2019: Gartner

Deep learning – a variation of machine learning (ML) – will be a “critical driver for best-in-class performance for demand,... [Full Story]

Group of Young CIAA Members