Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.


11/17/2021 Members of the Canadian Independent Adjusters’ Association Ready to Respond

Press Release – CIAA National President – Jeff Edge     ... [Full Story]

10/27/2021 Canadian Claims Summit – November 16, 2021

Bringing Together the Canadian Claims Industry to Discuss the Most Timely and Relevant Issues Affecting Management and Executive Level Industry... [Full Story]

10/04/2021 Seventh Annual Joint CIAA-CICMA-CDL Seminar

Join us on Tuesday, November 9, 2021 for the Seventh Annual Joint CIAA-CICMA-CDL Seminar.   This joint program between CDL, CICMA... [Full Story]

Industry News

11/26/2021 B.C. auto claimant wins dispute over ‘declared value’ in total loss

The Insurance Corporation of British Columbia has been ordered to pay an extra $5,000 to a client whose vehicle was... [Full Story]

11/26/2021 Canada’s insurers could face higher costs from distracted driving

Costs to Canadian insurance companies from accidents and injuries caused by distracted driving could reach $159 million by 2030, according... [Full Story]

11/26/2021 Why a short-term approach to talent management doesn’t work anymore

It’s time employers get better at sourcing their own talent and actively developing their employees’ skills, two authors wrote in... [Full Story]

Group of Young CIAA Members