Letter of Authority

In order to obtain a license, applicants must meet the following requirements:

  • Complete an Insurance Adjuster application, provide applicable supporting documents and pay the required fee.
  • Be familiar with the laws of Ontario relating to the licensing of adjusters.
  • Be sponsored by an adjusting company, adjusting partnership or fully licensed adjuster.

Within 30 months of holding the letter of authority the following four IIC courses must be completed successfully:

  • C11 (Principles and Practices of Insurance) or both C-81 and C-82 (GIE)
  • C12 (Insurance on Property)
  • C14 (Automobile Insurance — Part 1)
  • C110 (Essentials of Loss Adjusting)

Probationary Adjusters License

Within 30 months of receiving a Probationary Adjuster’s License, the following four IIC courses must be completed successfully:

  • C13 (Insurance Against Liability)
  • C32 (Bodily Injury Claims)
  • C111 (Advanced Loss Adjusting)
  • C112 (Practical Issues in Claims Management)

Full Adjusters License

  • Must have successfully completed the 8 IIC courses outlined under Letter of Authority and Probationary Adjuster’s License. Must apply to CIAA and successfully pass an oral exam in Automobile, Liability, Property or all.
  • Must be employed full time by an independent adjusting firm.

Restrictions for Letter of Authority and Probationary Adjuster:


  • sign any report or communication addressed to an insurer
  • sign any other correspondence without permission of the employer
  • negotiate the settlement of any bodily injury claim
  • authorize repairs to property or agree to accept any bill regarding a claim without the consent of the employer
Group of Young CIAA Members