Level 1 – Probationary Adjuster’s Licence

• Shall be supervised by a level 3 licensee having a minimum of 12 months of experience at that level or by a level 4 licensee, and the supervisor shall be responsible for the instruction and conduct of the level 1 licensee.
• Shall not adjust an insurance claim in his or her own right.
• Shall not enter into correspondence, submit reports or prepare memoranda respecting the adjustment of an insurance claim assigned to his or her supervisor unless authorized by his or her supervisor.
• Shall have all claim reports and settlement offers countersigned by his or her supervisor.
• Obtain a level 2 licence within 12 months after being issued a level 1 licence.

Level 2 – Assistant Adjuster’s Licence

• Either before a level 1 licence is issued or within 12 months after the licence is issued, unless an extension of time is given under section 13, an applicant for a level 2 licence shall have successfully completed one of the following programs offered by the Insurance Institute of Canada:
  • C11 (Principles and Practices of Insurance);
    or
  • C81 (General Insurance Essentials – Part 1)
    and C82 (General Insurance Essentials – Part 2)
• Within 12 months after a level 1 licence is issued, the applicant for a level 2 licence shall have acquired 12 months of work experience as an adjuster.
• The superintendent may waive any part of the work experience requirement for an applicant for a level 2 licence if the Superintendent is satisfied that the applicant has sufficient experience or training in the insurance industry.
• Shall be supervised by the holder of a level 3 licence who has a minimum of 12 months of experience at that level or by the holder of a level 4 licence, and the supervisor shall be responsible for the instruction and conduct of the level 2 licensee.
• Shall not adjust an insurance claim in his or her own right.
• Shall not enter into correspondence, submit reports or prepare memoranda respecting the adjustment of an insurance claim assigned to his or her supervisor unless authorized by his or her supervisor.
• Shall obtain a level 3 licence within 36 months after being issued a level 2 licence.

Level 3 – Adjuster’s Licence

• Either before a level 2 licence is issued or within 36 months after the licence is issued, unless an extension of time is given under section 18, the applicant for a level 3 licence shall have successfully completed one of the following programs offered by the Insurance Institute of Canada:
  • For a specialization in property damage:
    • C11 (Principles and Practice of Insurance)
      or
    • C81 (General Insurance Essentials – Part 1)
      and C82 (General Insurance Essentials – Part 2)
      C12 (Insurance on Property)
      C13 (Insurance Against Liability – Part 1)
      C110 (Essentials of Loss Adjusting)
      or
    • C17 (Claims 1)
      C111 (Advanced Loss Adjusting)
      or
    • C33 (Insurance on Property – Part 2)
      and (C46 Claims 2)
  • For a specialization in automobile physical damage:
    • C11 (Principles and Practice of Insurance)
      or
    • (C81 General Insurance Essentials – Part 1)
      and (C82 General Insurance Essentials – Part 2)
      C13 (Insurance Against Liability – Part 1)
      C14 (Automobile Insurance – Part 1)
      C110 (Essentials of Loss Adjusting)
      or
    • C17 (Claims 1)
      and C111 (Advanced Loss Adjusting)
      or
    • C46 (Claims 2)
  • For a specialization in automobile accident benefits:
    • C11 (Principles and Practice of Insurance)
      or
    • C81 (General Insurance Essentials – Part 1)
      and C82 (General Insurance Essentials – Part 2)
      C14 (Automobile Insurance – Part 1)
      C32 (Bodily Injury Claims)
      C110 (Essentials of Loss Adjusting)
      or
    • C17 (Claims 1)
      and C111 (Advanced Loss Adjusting)
      or
    • C46 (Claims 2)
  • For a specialization in bodily injury:
    • C11 (Principles and Practice of Insurance)
      or
    • C81 (General Insurance Essentials – Part 1)
      and C82 (General Insurance Essentials – Part 2)
      C13 (Insurance Against Liability – Part 1)
      C14 (Automobile Insurance – Part 1)
      C32 (Bodily Injury Claims)
      C110 (Essentials of Loss Adjusting)
      or
    • C17 (Claims 1)
      and C111 (Advanced Loss Adjusting)
      or
    • C46 (Claims 2)
• Within 36 months after a level 2 licence is issued, the licensee shall acquire 24 months of work experience in claims adjusting, but any experience acquired before the level 2 licence was issued shall not count for the purpose of this subsection.

Level 4 – General Adjuster’s Licence

• An applicant for a level 4 licence shall have successfully completed the following program offered by the Insurance Institute of Canada:
  • C11 (Principles and Practice of Insurance)
    or
  • C81 (General Insurance Essentials – Part 1)
    and C82 (General Insurance Essentials – Part 2)
    C12 (Insurance on Property)
    C13 (Insurance Against Liability – Part 1)
    C14 (Automobile Insurance – Part 1)
    C32 (Bodily Injury Claims)
    C110 (Essentials of Loss Adjusting)
    or
  • C17 (Claims 1)
    C111 (Advanced Loss Adjusting)
    or
  • C33 (Insurance on Property – Part 2)
    and C46 (Claims 2)
    and C112 (Practical Issues in Claims Management)
• The applicant shall have acquired 24 months of work experience in claims adjusting while holding a level 3 licence.