Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

04/17/2024 CIAA Canadian Claims Summit June 25, 2024 – SAVE THE DATE!

CIAA Claims Summit 2024 – SAVE THE DATE... [Full Story]

04/11/2024 CICMA/CIAA ATLANTIC JOINT CONFERENCE – MAY 29-31, 2024

2024 CICMA CIAA Atlantic Joint Conference – REGISTRATION FORM 2024 CICMA CIAA Atlantic Joint Conference – FINAL AGENDA... [Full Story]

02/13/2024 2024 CICMA CIAA Atlantic Joint Conference – SAVE THE DATE!

The CICMA/CIAA Atlantic Joint Conference is being held May 29th – May 31st, 2024 at Digby Pines. Please see attached... [Full Story]

Industry News

05/17/2024 What’s on Dec? | Episode 15 | What’s shaking with quake?

The federal government has committed $15 million to Canada’s long-awaited national flood insurance backstop, but P&C insurers say the 2024... [Full Story]

05/17/2024 Strata unit owner ordered to pay $25,000 deductible after water leak

A strata (condo) unit owner in British Columbia has been ordered to pay their strata corporation’s $25,000 insurance deductible after... [Full Story]

05/17/2024 How growth of in-house claims teams impacts IAs

While in-house claims adjusting generally works well on low-severity events, larger-scale events often require the personal touch and the explanation... [Full Story]

Group of Young CIAA Members