Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

06/11/2025 CLA presented to Bruce Olie, BBA, FCIP, CLA, Crawford & Company (Canada) Inc.

CLA presented to Bruce Olie, BBA, FCIP, CLA, Crawford & Company (Canada) Inc. CIAA is pleased to announce Bruce Olie, BBA,... [Full Story]

04/15/2025 CIAA CICMA CDL 9TH ANNUAL JOINT SEMINAR MAY 7TH – REGISTRATION NOW OPEN

CIAA CICMA CDL 9th Annual Joint Seminar Registration and Agenda – May 7 2025... [Full Story]

03/26/2025 CIAA CICMA Atlantic Canada Joint Conference June 11 – 13, 2025 – REGISTRATION NOW OPEN!

CIAA CICMA Atlantic Canada Joint Conference 2025 – Registration Form... [Full Story]

Industry News

06/13/2025 Aviva Canada announces interim CEO 

Nav Dhillon to head Aviva Canada until new leader is appointed

The post Aviva Canada announces interim CEO  appeared first... [Full Story]

06/13/2025 Wildfires are highlighting insurance-to-value issues

Insurer executives say underinsurance is a theme arising out of wildfires in Jasper, AB, and Kelowna, BC

The post Wildfires... [Full Story]

06/13/2025 Steve Masnyk to leave CAMGA, search on for next chief executive

The association's board has begun the process of finding Masnyk's replacement

The post Steve Masnyk to leave CAMGA, search on... [Full Story]

Group of Young CIAA Members