Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

11/03/2025 2025 CIAA CANADIAN CLAIMS SUMMIT – POST EVENT

2025 CIAA CANADIAN CLAIMS SUMMIT – POST EVENT... [Full Story]

10/17/2025 THANK YOU TO OUR SPONSORS – CIAA CANADIAN CLAIMS SUMMIT

THANK YOU TO OUR SPONSORS We extend our sincere gratitude to all the Sponsors of this year’s CIAA Canadian Claims... [Full Story]

Industry News

11/06/2025 Behind Applied’s recent acquisition of Cytora

Cytora is a configurable, generative AI-powered platform that streamlines the entire policy lifecycle

The post Behind Applied’s recent acquisition of... [Full Story]

11/06/2025 Zurich Canada appoints Paul Jackson as CEO 

He steps into the role on Jan. 1, succeeding Saad Mered

The post Zurich Canada appoints Paul Jackson as CEO  appeared first... [Full Story]

11/06/2025 The Wright move into commercial insurance

How National Leadership Award-winner Thomas Wright walked away from selling door to door life insurance and found his groove in... [Full Story]

Group of Young CIAA Members