Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

12/02/2025 Honorary Life Membership presented to Teresa Mitchell

CIAA is pleased to announce Teresa Mitchell, FCIP, CRM, FCLA, FCIAA was recently awarded Honorary Life Membership in CIAA, in... [Full Story]

11/25/2025 IN MEMORIUM – R. IAN PEPPER

It is with profound sadness the Canadian Independent Adjusters’ Association (CIAA) announces the passing of R. Ian Pepper, FIIC, CLA,... [Full Story]

11/22/2025 Honorary Membership presented to Paul Aquino

CIAA is pleased to announce Paul Aquino was recently awarded Honorary Membership in CIAA.   (Above) CIAA President, Michael Connolly... [Full Story]

Industry News

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Group of Young CIAA Members