Letter of Authority

In order to obtain a license, applicants must meet the following requirements:

  • Complete an Insurance Adjuster application, provide applicable supporting documents and pay the required fee.
  • Be familiar with the laws of Ontario relating to the licensing of adjusters.
  • Be sponsored by an adjusting company, adjusting partnership or fully licensed adjuster.

Within 30 months of holding the letter of authority the following four IIC courses must be completed successfully:

C11 (Principles and Practices of Insurance) or both C-81 and C-82 (GIE)
C12 (Insurance on Property)
C14 (Automobile Insurance — Part 1)
C110 (Essentials of Loss Adjusting)

Probationary Adjusters License

Within 30 months of receiving a Probationary Adjuster’s License, the following four IIC courses must be completed successfully:

C13 (Insurance Against Liability)
C32 (Bodily Injury Claims)
C111 (Advanced Loss Adjusting)
C112 (Practical Issues in Claims Management)

Full Adjusters License

Must have successfully completed the 8 IIC courses outlined under Letter of Authority and Probationary Adjuster’s License. Must apply to CIAA and successfully pass an oral exam in Automobile, Liability, Property or all.

Must be employed full time by an independent adjusting firm.

*Restrictions for Letter of Authority and Probationary Adjuster:


  • sign any report or communication addressed to an insurer
  • sign any other correspondence without permission of the employer
  • negotiate the settlement of any bodily injury claim
  • authorize repairs to property or agree to accept any bill regarding a claim without the consent of the employer